Privacy Policy
ZenConsl Privacy Policy
Last updated: May 20, 2026
Zenstrin Technologies Inc. (“Zenstrin,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use ZenConsl, including our website, desktop application, AI coding tools, APIs, documentation, and related services collectively referred to as the “Service.”
By using ZenConsl, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
A. Information you provide to us
We may collect information you provide directly, including:
Account Information
When you create an account, we may collect your name, email address, username, company name, password, and other account details.
Payment and Billing Information
ZenConsl uses token-based pricing. When you top up your account or purchase tokens, we may collect billing-related information. Payment information may be processed by third-party payment processors. We do not store full card details unless expressly stated by the payment provider.
Code, Prompts, Files, and Inputs
ZenConsl allows you to submit prompts, code, project files, snippets, terminal context, error messages, logs, documentation, and other materials to receive AI-generated responses, suggestions, summaries, edits, or code. We refer to these as “Inputs.”
AI Outputs
The Service may generate code, explanations, commands, edits, summaries, refactoring suggestions, or other responses based on your Inputs. We refer to these as “Outputs.”
Communications
If you contact us for support, feedback, sales, or other inquiries, we may collect your name, email address, message content, and any attachments or related information you provide.
Feedback
If you submit feedback, bug reports, ratings, or feature suggestions, we may collect and use that information to improve the Service.
B. Information collected automatically
When you use ZenConsl, we may automatically collect:
Device and Technical Information
This may include your device type, operating system, app version, browser type, IP address, crash reports, diagnostic information, and system configuration.
Usage Data
We may collect information about how you interact with the Service, including features used, token usage, number of requests, request timestamps, error logs, session activity, performance metrics, and feature engagement.
Security and Log Data
We may collect logs to detect abuse, prevent fraud, debug issues, enforce our Terms, and keep the Service secure.
Location Information
We may infer approximate location from your IP address for fraud prevention, security, analytics, tax, compliance, and service performance purposes.
Cookies and Similar Technologies
Our website may use cookies or similar technologies to operate the Service, remember preferences, analyze usage, and improve user experience.
2. How We Use Information
We use personal information to:
- Provide, operate, maintain, and improve ZenConsl.
- Create and manage user accounts.
- Process token top-ups, payments, invoices, and billing records.
- Track token balances and usage.
- Generate AI coding suggestions and other Outputs.
- Provide customer support.
- Debug, secure, and monitor the Service.
- Detect abuse, fraud, security threats, and violations of our Terms.
- Improve performance, reliability, and user experience.
- Communicate with you about updates, support, security notices, and administrative matters.
- Comply with legal obligations.
- Enforce our Terms of Service.
- Develop new features and improve existing features.
3. AI Inputs, Outputs, and Model Training
ZenConsl processes Inputs and Outputs to provide the Service.
Unless we clearly tell you otherwise or you explicitly opt in, we do not use your private code, prompts, files, or AI Outputs to train our own AI models or third-party AI models.
However, we may process Inputs and Outputs where necessary to:
- Provide the Service.
- Debug or troubleshoot issues.
- Detect abuse or security threats.
- Comply with applicable law.
- Enforce our Terms.
- Review content you intentionally submit as feedback or support material.
We may use aggregated or de-identified data to analyze usage, improve reliability, estimate costs, improve product design, and understand feature performance, provided that such data does not identify you or your confidential code.
4. How We Share Information
We may share personal information with:
Service Providers
We may use third-party providers for hosting, cloud infrastructure, AI model access, analytics, payments, fraud prevention, customer support, email delivery, logging, monitoring, and security.
AI Model Providers
To provide AI coding features, we may send relevant Inputs to third-party AI model providers. These providers process the information to generate Outputs for you. Where possible, we use providers and settings that do not train on customer Inputs by default.
Payment Processors
When you top up tokens or make a payment, your payment information may be processed by third-party payment processors.
Legal and Safety Reasons
We may disclose information if required to comply with law, legal process, government requests, enforce our Terms, protect rights and safety, investigate fraud, or prevent security incidents.
Business Transfers
If Zenstrin is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
With Your Consent
We may share information when you direct us to do so or give us permission.
5. Third-Party Services and Integrations
ZenConsl may integrate with third-party tools, extensions, APIs, model providers, code repositories, cloud platforms, or developer services. If you connect or use third-party services, their own terms and privacy policies apply.
We are not responsible for the privacy practices of third-party services.
6. Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and support legitimate business needs.
Token purchase records, invoices, and billing records may be retained for tax, accounting, legal, and compliance purposes.
We may delete or anonymize information when it is no longer needed.
7. Security
We use commercially reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based or electronic storage system is completely secure. You are responsible for using ZenConsl carefully, protecting your credentials, and avoiding the submission of highly sensitive information unless necessary.
8. Your Rights and Choices
Depending on where you live, you may have rights to:
- Access your personal information.
- Correct inaccurate information.
- Delete certain personal information.
- Object to or restrict certain processing.
- Request a copy of your data.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise your rights, contact us at:
We may ask you to verify your identity before processing your request.
9. Children
ZenConsl is not intended for children under 18. We do not knowingly collect personal information from children under 18. If we learn that a child has provided personal information, we may delete the information and terminate the account.
10. International Transfers
Zenstrin Technologies Inc. is a United States company. Your information may be processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence.
Where required, we use appropriate safeguards for international data transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. If changes are material, we may provide additional notice through the Service, by email, or by other reasonable means.
Your continued use of ZenConsl after changes become effective means you acknowledge the updated Privacy Policy.
12. Contact Us
For questions about this Privacy Policy, contact:
Zenstrin Technologies Inc.
Email: [email protected]